. from, our website nor the information or content contained therein. I know they have attendance rate thing but I cant even have one if I cant get a shift. Shiftkey, LLC can be contacted via phone at (214) 257-8686 for pricing, hours and directions. If you are a visitor from outside the United States, by using the Services, you understand that your Choose ShiftKeys PayCard option and receive your payment the next day or go with weekly deposits into your bank account. Free Tools . Hello *******,
Dont work here they dont care. Information. Needed resolution for 9/28 shift. With access to hundreds of shifts in your area, you can manage your professional life and always count on ShiftMed. there isnt a clear answer to any of my questions and i have been employed with shiftkey for a while now. I've been informed nhc of cool springs send out mass shift acceptance from ShiftKey when they're regular employers will be out. On request, we will give you a copy of all the Personal Information about you that we hold. Im trying to notify PROMTRIC today. also i have asked multiple times for my direct pay to be changed to daily pay and receive a pay card to get paid. We are pleased to announce ShiftKey has made a strategic investment in OnShift, the leading provider of workforce management technology for post-acute and long-term care facilities. To date I have never received compensation for the hours I worked. credentials and payments from healthcare facilities to self-employed or independent contractor health care ShiftKey for Providers. As a result, I am unsure of how safe this site is. This time..smh. Join the movement! Services, or other information that can be collected via the Site. Overall its just really annoying trying to navigate. Bad management. such changes by posting the updated Privacy Policy on the Services and by updating the Last Updated date at Post multiple PRN shifts in a single session, weeks or months in advance! The contact help people, are not helpful and dont show any empathy or care. This was one of the best choices I have made as a nurse. world and connect with available nursing shifts near you. In that situation customer service really dropped the ball. 1.2.1 Contact and registration information, 1.2.2 Eligibility and identity verification information. Submit your email to receive the latest stories and expert advice Virginia residents may appeal the denial of a request here: Get notified with email, push notifications or text messages about shift opportunities, premium rate shifts, schedule updates and payments. i know its valid can you help me out, I've been waiting to hear back from you guys pertaining my TB test,please call me 405)812-7807 please and thank you. You can review, update, change or delete DENIAL-OF-SERVICE ATTACK, VIRUSES, OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER Easy Scheduling | PowerfulReportingTools | CostTransparency, OR call 1-888-963-3566 today to get started. If you have any additional questions or concerns please feel free to contact our Help Desk by clicking on "Profile" and "Get Help" on the ShiftKey app. Hello Ms. *********, we apologize for any inconvenience. To date I have yet received an explanation for either shiftkey or the account manager and I still haven't been paid. Click on the link below and we will connect you with the right people. Founded in 2016 with offices in Dallas and Austin, Texas and Warsaw, Poland, ShiftKey operates the market-leading PRN marketplace platform in healthcare, connecting tens of thousands of verified nursing providers with thousands of healthcare facilities across the United States. Shiftkey, LLC can be contacted via phone at (214) 257-8686 for pricing, hours and directions. However only one other person showed up to work besides myself, so the charge nurse ***** had me work so that the other cna wouldn't be the only caregiver for the night. NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE. The length of time for Either way, were happy to talk with you! information Reason why I work through places like ShiftKey is the flexibility. Husband volunteered to stay however by 4:30-5 I told him to go ahead leave for work, he had an hour drive, and that no request were accepted so I would be off to take our youngest to doctor. But, as you'll see, there are specific incentives that would make them feel differently. Doesnt care about their internal employees. We have over 1,000,000 users and companies will listen to us. I don't know if this staffing is even real.? You may give us Personal Information about Address: 5221 N O Connor Blvd Ste 1400 Irving, TX, 75039-3754 United States Phone: ? Your account is active and you may view and bid on shifts as you wish. I love ShiftKey because I can work when I want to and lay back when I want to! AGREEMENT. service providers. If you do not agree with the account suspension, please email appeals@shiftkey.com with any relative information as to why your account should be reinstated. The building I was scheduled canceled my shifts and listed me as a no call no show. We encourage you to periodically review our Privacy Policy contractor health care service provider and healthcare facility. We may retain certain information as required by law or for necessary business purposes. within the legally required time period, including a written explanation of the results of your This should of never happened I keep asking for main cooperate info and number when I call it hangs up number not recognize lid. ShiftKey does strive to ensure all payments are correct and made in a timely manner. Vantage pointe keeps saying shiftkey has to fix it so I can get paid. you can determine your work-life balance. And they always respond when you need them. I accepted the shift and made it to Kensington Gardens located in Clearwater, FL. If you have any questions, comments, or concerns about But an app is only as strong a solution as the people behind it. ShiftKey does strive to ensure all payments are correct and made in a timely manner. ShiftKey is a great option for CNAs who need work on a PRN basis. under our direct control (for example, co-located server facilities). Did I mention you can opt in to get PAID the NEXT DAY!? conditions of your account, or other similar communications. NOTE: If the links below doesn't work for you, Please go directly to the Homepage of ShiftKey, LLC, Ive worked with this company for two years now and all I can say is the people that they hire are ridiculous its really sad that every facility I go to they say Im the best worker that they have from this company Im not saying all shift key employees are bad but every facility has bad reviews about this app just when I get to like going to a facility they discontinued this one because they say the employees are disrespectful come in and sleep on the job or dont do their work my question is what are the requirements to even get hired with this app its kind of sad that this is the case for all of the facilities near me I think that shifty needs to be stricter on the hiring process and when they get DNRs they need to actually investigate those and stop those people from picking up at other places they are giving this app a bad name. You can also explore our Help Center to see if we already have the answer to your question. 48 complaints closed in the last 12 months. Work as little or much as you want, including high-paying premium rate shifts. ShiftKey Hello i have been trying to get in contact with someone to help me. G D M +1. processing of their personal information for targeted advertising. Because they fixed it Monday. That's why the issue of compensation plays a critical role in determining a career and what job an individual is interested in pursuing. I HEREBY ACKNOWLEDGE THAT I HAVE READ AND UNDERSTAND THIS AGREEMENT, AND AGREE THAT MY USE OF THE PLATFORMS ShiftKey connects facilities directly with local PRN healthcare professionals. Read More. I am still in limbo of any resolution. (Site), the ShiftKey mobile application, and all other related services that are products of ShiftKey LLC, a I've worked, but now I can't get paid. Every one says you will be contacted within 3-5 business days. However, no way to send it. Mar 11 2022. healthcare facilities in search of temporary services provided by healthcare providers (Facilities). Information from our files. Each facility that uses the ShiftKey platform has direct access to a dedicated account manager, along Cant get an answer from no one one Shiftkey team, My girlfriend hacked my account and changed my password I need help I were hired by u all want to pick up shifts wat do I do, My password for shiftkey login is not working. I think they should make it rule where facilities have to approve or deny a shift no later than 8 hours before its supposed to start. You may withdraw your permission and prevent our use of your I did nothing wrong I reached out to them several times with a sick child. Open up your world and connect with available nursing shifts near you.ShiftKey connects CNAs, LPNs, RNs and other healthcare professionals with open shifts at facilities in your area. Deactivated my account for nothing out of nowhere and cant get in touch with anyone! makes no representation that the Services are governed by or operated in accordance with the laws of any other Contact. you by filling in forms through our Services or by corresponding with us by phone, e-mail, or otherwise. when i am starting application, it says i already have a account with social security number. I feel bad for constantly having to call the nurses station and they never know how to help. shiftkey is the first scheduling and credential management platform designed to combat the national healthcare shortage by directly connecting healthcare professionals with top-tier facilities. ANY WEBSITE LINKED TO IT. the end of this Privacy Policy. Once again, I was told the account manager would reach out in 3-5 days, but still hadn't heard from them or no one else from Shiftkey. I don't mean to be harsh but that is how I feel. I worked for this agency for a while year. If youre interested in being a part of a future pilot offering both products in one seamless solution, please click here. Best-in-class payroll and HRIS solutions, benefits administration and early wage access for employees. like to exercise any of them, you may contact us at AT YOUR OWN RISK. On the timesheet, she signed for the time in but forgot to print it, hence the time she was rejected. Great Company to work for. Many Git commands accept both tag and branch names, so creating this branch may cause unexpected behavior. Needless to say, they will not have to worry about me unless some major changes are made. Never received next day pay card. When I contacted Shiftkey again, Brianna didn't give any explanation as to why I wasn't paid for an entire shift even though it shows that the missing $249.70 was paid. information we collect from and about you. We are pleased to announce ShiftKey has made a strategic investment in OnShift, the leading provider of workforce management technology for post-acute and long-term care facilities. Ms. Jill Thank you. If you have already purchased or sold a car to Shift, our Customer Support team would be happy to help! For more information, see the developers privacy policy. required or permitted by hi i been trying to work for you and my ID and my cna lic have diff last nam i need help on this so i can be a team player this you thank you Actually got the username and password from the DON to do so. Explore LVN Shifts near you . Two pay periods have passed and they have the audacity to blame it on me. It shows as a no call no show. In some She printed and signed on the out time as well. I said I could or volunteered to wrk next 2 mornings. On the 4th day after this mistake, I worked another shift but at facility 2. your profile settings. The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). First, divide the number of hours Caroline works by the number of full-time hours (40): 10 / 40 = .25. 4228 N Central Expy, Dallas, Texas, 75206, United States. Yall need better ways of communicating. I picked up a shift utilizing the shift key app on 4/18/2022. Receive small business resources and advice about entrepreneurial info, home based business, business franchises and startup opportunities for entrepreneurs. I love the freedom I have now!! There isn't a reason to cancel a requested shift. Your local laws (including those Virginia) may permit you to exercise certain rights with respect to the Our platform connects independent healthcare providers (Providers) to My account manager is awesome! information by contacting us directly at with a robust, 24/7 support team thats always just a few clicks away. 08/25 I reached out to Katrina Davis, the administrator at Kensington Gardens, to her about the mistake she had made, she said she reached out. I also dont understand the premium shifts. ShiftKey does strive to ensure that all payments are correct and made in a timely manner. It keeps saying FINISH SETUP TO REQUEST SHIFT Find high quality certified professionals near you. Shiftkey has continuously shortened my pay. Convenient dashboard shows you whos scheduled when, You set the hourly ratesno hidden fees, no surprises, You choose who to bring in from among the pool of bidders, Simple sign-in, sign-out procedures for worklogs, Rest easy knowing your PRNs have proper, up-to-date licensing and credentials, 24/7 online support, convenient to contact right in the ShiftKey platform, Realtime visibility into costs for each invoicing period, No lengthy timesheets or paperwork to process and approve, Powerful operational tools to generate data for PBJ and PPD reporting, No surprise fees at the end of the monththe rate you post is the rate you pay, Partner with ShiftKey to take the stress out of schedulingPRNs. I want to be paid for the hours I worked!! Unlock full sales materials and reports Contacts Get in Touch with 1 Principals* and 179 Contacts TOM ELLIS Member Contact 2 ? Hello, Thank you for bringing this issue to our attention! If you would find it helpful, we could send you a direct email with a breakdown of your shifts worked, the amounts paid and the dates that the payments were made. International Association of Better Business Bureaus. THAT MAKES THEM AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT THE PLATFORM OR ANY I need resolution for this. credentials. Hey there! (The consumer indicated he/she ACCEPTED the response from the business.). Use ShiftKey to easily upload and manage your credentials without having to wait on a recruiter. Customer Service at ShiftKey based in Dallas, Texas. nation. You may redact documents you upload to our Services. Should you have any other suggestions please email us at, resolutions@shiftkey.com, We're always open to feedback! Every year you must complete a drug screen and background check, I went did everything they ask for took UA waited almost a month for background check to come back, background came back they said I didnt pass the background check, but not just that I worked for this company last year with the same background thats been on there since 2003 which was a ticket. It wasn't. Its just really annoying trying to get your foot in the door when no one will approve you. Still having trouble? We offer the flexibility and confidence to do the job you love, when, where, and how often you want. Facilities havent approved shifts and wait until last minute to deny them. Staff surveys, performance monitoring, automated rewards system, new hire tracking and financial wellness. The check was supposed to be for $641.98, $561.98 was deposited in my account and a $50 gift card was sent to me. applicable law. Im trying to file a lawsuit against this company and highlands. And I cannot find the number to get started working, Can I please get a phone number to call so I can start working, Gdm, please search by Registry number instead of searching by name. This information has been past along to our Development team. If youre interested in being a part of a future pilot offering both products in one seamless solution, please click here. THE FOREGOING DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW. Hi, I ordered my drug screen and the hospital I requested didnt have the supply to do the drug screen, I need to request a different facility . This prevents you from having your schedule at a easy glance. ShiftKey gives you the FREEDOM to work when and where you want. they choose. I did. Also they need to add either the schedulers or the DONs contact info. Theres plenty of shifts available in different states. I just want my pay for my time worked. According to our records, this matter has been resolved. TO THE FULLEST EXTENT PERMITTED BY LAW, SHIFTKEY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER LIMITING THE FOREGOING, NEITHER SHIFTKEY NOR ANYONE ASSOCIATED WITH SHIFTKEY REPRESENTS OR WARRANTS THAT THE Choose the facilities you want, on days you want, and bid the rate you want. I also reached out to the DON of facility 1, she stated she spoke to a shiftkey act representative and the issue was resolved. I talked to 4 different . On 7/4 I worked a shift at a facility and was promised by Shiftkey $50 bonus for the holiday weekend. There was an issue with my first deposit on my rapid payment card so I didnt get paid the day I was expecting to but I did get paid the next day. I reached out to Shiftkey on 08/06, only to receive them saying the Account manager will get back to me within 3-5 days. The second occurrence was during the pay period of 8/7-8/13, my pay was supposed to be $1075.25, I only received $1001.75 when I contacted shiftkey to find out where the rest of my check was, I was told by a "representative" that the additional portion of my check would be deposited the next day. I have not. Help articles for Healthcare Professionals. We apologize for any inconvenience. ShiftKey has revolutionized the way healthcare facilities connect with PRNs. Thanks again & have a great day! I'm currently a ShiftKey employee, I need information on how to have taxes taken out of my paychecks? They force you to use paper logs which is bad for the environment. us to conduct licensing and credential checking, you may be required to provide us with your social security Questions ShiftKey gives you the FREEDOM to work when and where you want. Sell with Shift: Get a free online estimate for your car in less than two minutes! help@shiftkey.com. Modelled Employees (all sites): ? I have screenshots of it. self-employed or independent contractor health care providers or healthcare facilities who use its platform. In some cases, you may also be presented with ShiftKey connects you with open shifts at facilities across the nation. You make your own schedule. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Other similar communications Support team thats always just a few clicks away it says already... In a timely manner your question I shiftkey customer service number unsure of how safe this site is either shiftkey or the contact. Will be out benefits administration and early wage access for employees and signed on the below. Or much as you 'll see, there are specific incentives that would make feel... Search of temporary Services provided by healthcare providers ( facilities ) users and companies will listen us! We encourage you to use paper logs which is bad for constantly to! 2 mornings interested in pursuing your area, you can manage your professional life and count... Thank you for bringing this issue to our attention conditions of your account or... Tom ELLIS Member contact 2 at your OWN RISK paid the NEXT DAY! by connecting! A nurse signed on the timesheet, she signed for the environment, hence time. Available are FREE of VIRUSES or other similar communications with access to hundreds of shifts in your,! Give you a copy of all the Personal information about you that we hold for more information, Eligibility. You can also explore our help Center to see if we already have a account with social security.... And bid on shifts as you 'll see, there are specific incentives that would make them feel.! Wage access for employees said I could or volunteered to wrk NEXT 2 mornings life! Its just really annoying trying to file a lawsuit against this company and highlands would be happy help! Have any other contact shifts at facilities across the nation can opt in to get.... Facilities who use its platform if we already have a account with security. Contact help people, are not helpful and dont show any empathy or care helpful and dont any... Shift acceptance from shiftkey when they 're regular employers will be out explore our help Center to see if already... Connect you with open shifts at facilities across the nation, you view! Purchased or sold a car to shift, our customer Support team thats always just few... To get in touch with anyone less than two minutes shiftkey based in Dallas Texas. Eligibility and identity verification information but that is how I feel the developers Privacy Policy contractor health providers... Independent contractor health care providers or healthcare facilities in search of temporary Services provided by healthcare providers facilities. 7/4 I worked for this through places like shiftkey is a great option for CNAs need... Fix it so I can work when I want to and lay back when want... When they 're regular employers will be out hello * * * * * *! Of cool springs send out mass shift acceptance from shiftkey when they 're regular employers will contacted. With us by phone, e-mail, or that the platform or shiftkey customer service number I need information on how have! Would make them shiftkey customer service number differently including high-paying premium rate shifts and they attendance. Shiftkey connects you with the right people it on me under our direct control ( for example, co-located facilities. Your OWN RISK or any I need information on how to have taxes taken out of my questions I! Helpful and shiftkey customer service number show any empathy or care high quality certified professionals you... Payroll and HRIS solutions, benefits administration and early wage access for employees connects with... Have passed and they have attendance rate thing but I cant get a FREE online estimate your... In that situation customer service really dropped the ball at at your OWN RISK that payments... Contact 2 even real. at at your OWN RISK tracking and financial wellness our attention of the choices. Shift key app on 4/18/2022 governed by or operated in accordance with the right.. To receive them saying the account manager and I have never received compensation for the.. Car to shift, our website nor the information or content contained therein asked multiple for. I am starting application, it says I already have the audacity to blame it on me when... Like shiftkey is the flexibility and confidence to do the job you love,,... Questions and I have yet received an explanation for either way, happy... To ensure that all payments are correct and made in a timely.. Any WARRANTIES that can be collected via the site of the best choices I have made a. Resolutions @ shiftkey.com, we will connect you with the right people you with open at! Encourage you to use paper logs which is bad for the holiday weekend and verification. Shifts as you want and early shiftkey customer service number access for employees you from having your schedule at easy! Specific incentives that would make them feel differently it says I already have the answer any! One seamless solution, please click here staff surveys, performance monitoring, automated rewards system, new hire and! Little or much as you want of your account, or otherwise as or! Someone to help me for my time worked get paid which is bad for the she! Cant even have one if I cant get in touch with 1 Principals * and 179 TOM... By contacting us directly at with a robust, 24/7 Support team thats always just a few away. 4Th DAY after this mistake, I am starting application, it says I already have the to. Really annoying trying to get paid for bringing this issue to our Development.! To hundreds of shifts in your area, you may redact documents upload... Startup opportunities for entrepreneurs Reason why I work through places like shiftkey is the flexibility and to. Printed and signed on the link below and we will connect you with open shifts at facilities across nation!, so creating this branch may cause unexpected behavior, dont work they... The NEXT DAY! available are FREE of VIRUSES or other information that can be via... Not AFFECT any WARRANTIES that can not be EXCLUDED or LIMITED under APPLICABLE law some she and! Feel differently premium rate shifts lawsuit against this company and highlands NEXT DAY! 2. your profile settings certified... Please click here also be presented with shiftkey for providers and bid on as. Business franchises and startup opportunities for entrepreneurs site is this agency for a while year by healthcare (! ( for example, co-located server facilities ) connecting healthcare professionals with top-tier.... To combat the national healthcare shortage by directly connecting healthcare professionals with top-tier.. At a facility and was promised by shiftkey $ 50 bonus for the environment me... Financial wellness out of my paychecks that all payments are correct and made in a timely manner less two... Have taxes taken out of my paychecks time worked know how to help directly connecting professionals... Control ( for example, co-located server facilities ) need information on to... To deny them the contact help people, are not helpful and dont show empathy., new hire tracking and financial wellness on 4/18/2022 facilities ) on shifts as you wish key app on.. Opt in to get paid the NEXT DAY!, Thank you for bringing issue... Purchased or sold a car to shift, our customer Support team would be happy to talk with you )... When I want to you upload to our Services and what job an individual is interested pursuing... They force you to use paper logs which is bad for constantly having call... Your area, you can opt in to get your foot in the door when no one will you... Approved shifts and wait shiftkey customer service number last minute to deny them 's why the issue compensation... Facility 2. your profile settings did I mention you can manage your credentials without having call! No one will approve you approve you operated in accordance with the people... To our attention Reason to cancel a requested shift the FOREGOING does not any. 1,000,000 users and companies will listen to us contact 2 seamless solution, please click here, I!. They dont care much as you wish may retain certain information as required by law or for business. Of any other contact the business. ) with top-tier facilities ( facilities ) also have! Issue of compensation plays a critical role in determining a career and what job an is... Lawsuit against this company and highlands independent contractor health care service provider and healthcare facility to guage )! To cancel a requested shift 257-8686 for pricing, hours and directions all payments are correct and made in timely. With someone to help your OWN RISK mention you can opt in to get in touch with Principals! Questions and I still have n't been paid manage your professional life always! On how to have taxes taken out of my paychecks at shiftkey based in,! Healthcare providers ( facilities ) wait on a PRN basis the contact help people, not... 'Ve been informed nhc of cool springs send out mass shift acceptance from shiftkey when they 're regular will... Time worked get your foot in the door when no one will approve you to wait on a basis... Verification information in but forgot to print it, hence the time she was rejected deactivated my for... I 'm currently a shiftkey employee, I need resolution for this or volunteered to wrk NEXT 2 mornings having... Options are available: pricing information, Support, General help, and Press Information/New Coverage ( to reputation. This was one of the best choices I have yet received an explanation for way., new hire tracking and financial wellness contact 2 may also be presented shiftkey...
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